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Distance sales agreement

Distance Sales Agreement

Last Updated: July 4, 2025

This Distance Sales Agreement (“Agreement”) is concluded electronically between Reebers endüstriyel ekipmanlar ticaret limited şirketi (“Seller”) and the individual or entity (“Buyer”) who places an order via tr.woodcoder.com, under the following terms and conditions.

1. Parties

Seller:
Reebers endüstriyel ekipmanlar ticaret limited şirketi
Website: https://tr.woodcoder.com
Email: destek@woodcoder.com

Buyer:
The individual who enters their personal and delivery information during checkout on the Site.

2. Subject

This Agreement governs the rights and obligations of the parties regarding the sale and delivery of the product(s) or service(s) ordered through tr.woodcoder.com, in accordance with Turkish Consumer Protection Law No. 6502.

3. Product and Order Information

  • The ordered product is a custom-designed furniture item (e.g., table, wardrobe, shelf) created or customized by the Buyer.
  • Product specifications (measurements, materials, etc.) are detailed in a confirmation PDF sent to the Buyer after the order is placed.
  • This PDF serves as the final and binding reference for production.

4. Contract Approval

By completing an order, the Buyer acknowledges that they have read and agreed to the terms of this Agreement, and agrees to be legally bound by its contents.

5. Delivery and Timeline

  • Delivery is made to the address provided by the Buyer during checkout.
  • Products are handed over to the shipping company after production is completed.
  • Estimated delivery time depends on production and shipping and is stated on the order page.
  • Shipping fees, if applicable, are shown during checkout and are the responsibility of the Buyer.

6. Payment

  • Payment is collected in advance via secure online methods (e.g., PayTR).
  • Production begins only after payment has been successfully received.

7. Right of Withdrawal and Cancellation

For custom-made products, the right of withdrawal is not applicable, in accordance with Article 15/b of Turkish Law No. 6502.

  • After order confirmation, a PDF file containing the design and measurements is sent to the Buyer via email.
  • The Buyer may request changes or cancellation within 24 hours of receiving this confirmation.
  • If no request is made within this period, production will begin based on the approved design, and cancellation or changes will no longer be accepted.

8. Warranty and Returns

  • In the case of production defects, incorrect dimensions, or delivery of the wrong item, the product will be repaired, replaced, or returned free of charge.
  • The Buyer must report such issues within 3 business days of receiving the product.

9. Data Protection

Personal data provided by the Buyer is processed solely for order fulfillment, delivery, and legal compliance by tr.woodcoder.com.
For full details, please refer to our Privacy Policy and KVKK Disclosure.

10. Dispute Resolution

In the event of a dispute arising from this Agreement, the parties agree that the Consumer Arbitration Committees or Consumer Courts located at the residence of either the Buyer or Seller shall have jurisdiction, in accordance with the applicable monetary limits set by the Turkish Ministry of Trade.

11. Validity

By confirming the order, the Buyer acknowledges that they have read, understood, and accepted all the terms of this Agreement